A date and time deadline will be provided in the PNR, Travel agent should either issue a ticket or cancel the booking before the TTL. Unticketed bookings at the time limit will be cancelled by BS.

Each PNR will be checked for duplicate booking for the same passenger and/or same route and same date. Duplicate unticketed bookings will be cancelled by BS.

Passenger’s contact address is a mandatory element to create a PNR. So, all sorts of contact like Phone no, Mobile no, e-mail address etc. of a travel agent as well as a passenger for both ends are to be available in the booking. If any important information related to the journey could not be communicated with the passenger due to inadequacy of contact information, the concerned agencies will be held responsible for that.

Bookings will be checked for segments where the passenger is due for departure on the same date but on a different route/destination. BS will cancel unticketed bookings and send a warning for ticketed bookings.

Booking will be checked to determine if it is with a genuine name or a fake/fictitious name. BS will cancel all bookings containing definite fake/fictitious names.

Booking will be checked to determine if it is a booking created by a travel agent purely for test/training purposes.BS will cancel all test/training bookings.

A No-Show occurs, when a passenger misses the flight or when a travel agent fails to cancel a booking either ticketed or unticketed but not required by the passenger which eventually leads to spoilage of inventory. BS will cancel all subsequent segments followed by the No-Show segment.

Travel agents must cancel and remove all WL/HL segments at least 72 hours before flight departure. BS will cancel all unticketed waitlisted booking 72 hours prior to departure including any confirmed segment followed by the waitlisted segment.

Travel agents must not create a booking that violates the MCT requirements. BS will inspect and cancel all unticketed violations detected bookings and send a warning for ticketed bookings.

BS will check for instances where the same ticket number has been used on more than one booking and will send a warning to the issuing agent.

BS will check for PNRs with multiple/group names and ticket numbers. If tickets have not been issued for all names, a warning will be sent to the agent and if no action is observed, then BS will split the PNR and cancel all unticked passengers.

It is an IATA mandatory requirement for the following information must be included in the PNR for the international journey:

BS will inspect and send a warning for booking with incomplete information and finally missing APIS PNR may also be cancelled.

Conditions specified in the BS group contract/policy will be audited, if any violation is detected action will be taken accordingly.

BS will also check across multiple individual bookings for a large group from the same agent and a warning will be sent to the concerned agencies.

: Segmentsthat are repeatedly cancelled and rebooked to circumvent ticketing time limits or to meet GDS productivity are considered as churning bookings. The threshold for churning (repeatedly cancelled and rebooked) is three (3), So, ADM charges are applied as of the 04th.

Travel Agents must promptly remove all unwanted segments with status codes DL, KL, HN, HL, HX, NO, TK, TL, WK, WN, UC, UN, US, or UU. All inactive segments with the above status codes that are not removed 72 hours prior to departure will be treated as violations.

An acceptable passive segment is a segment entered into a GDS for the purpose of ticketing and must be cancelled immediately after the issuance of a ticket. It must match with an existing booking. GDS subscribers must use claim PNR functionality instead of passive segments. So the creation of passive segments is not permitted. Industry standards require that passive segments be used “for the purpose of ticketing” only after a booking has been made in an airline’s inventory system. US-Bangla does not allow passive segments to be used for other reasons, including the following -

A cancellation rate of more than 60% for international route and 50% for domestic route of the bookings for flights departing within the month will be considered as high cancellation.

Name changes are not permitted on reservations unless for the purpose of correcting a misspelling of the passenger’s name. Contact with Central Reservation Control of US-Bangla Airlines for assistance with misspellings to avoid cancellation of space.

Passenger must travel as per sequence of coupon and itineraries shown in his ticket. Sequence break journey is strongly prohibited in US-Bangla Airlines.

Travel Agents must not issue a single sector ticket against a return sector booking for a visit visa passenger.

Practice of blocking airlines inventory with-out creating a PNR to protect unclaimed sale is strongly prohibited. Airline reserves the right to penalize such agent by imposing monetary penalties or inhabit access to its inventory and/or both outside the scope of BSPLINK.